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  • I like Great Lakes so much that it hurts to write this review, but here goes. I ordered takeout on Saturday - a chicken pesto sandwich with a $2 upgrade to a side salad and a burger. First, I know their take out always takes forever so this time I called really early at 12:20pm and was told 20 minutes, knowing better I showed up at 1pm. Order still was not ready and bartender had to go back twice before bringing it out at 1:10pm. I ordered the chicken pesto with the side salad and he first part that was annoying was that my side salad was placed in the same box as the sandwich so the lettuce began welting. Not sure why they wouldn't have placed it a separate container. Then the worst part, I'm starving so o take a bite into my sandwich and it tastes pretty good and then I see it a hair! Ugh!!!! Why???? So needless to say that went in the trash. Then to the burger that was to be cooked medium well, well it was medium rare. It took 50 minutes for my order they said would take 20 and then they gave me an undercooked burger. So both meals were a complete bust and ended up in the trash. I called Great Lakes and was transferred to a manager, he offered a refund, which is appropriate, but it still doesn't fix the fact that we had to forego lunch.
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