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  • Please let me preface this review by saying that I do not usually give 1 star reviews. That being said, I would give this place a zero if I could. I made the appointment and came to drop off my dogs at 8 am. When I saw the outside of the place I wanted to just keep driving, and I just should have listened to my instincts. This place should be called the Pet Shack because its literally a dirty, run down shack. We came in and there was no one around. We waited and still no one and then finally we saw a little plastic door bell to ring for service. Eventually someone came down. This was not the groomer so I had to tell this person what to tell the groomer. They weren't rude, but weren't friendly either. What really got me was how run down and filthy the place was, I felt bad for the dogs that were boarding there because their cages were gross and had excrement laying all over the place. There was dog hair all over the front room floor, like big piles of hair, as if the floor had not been swept in a while. I really should have left at that point but I didn't, the dogs needed to be cut so I just gave in. I came back at noon to uneven and choppy cuts. I will never take my dogs here again and I feel guilty that I ever took them there to begin with. I should have read the reviews on Google because there are similar experiences posted on there. I don't know how anyone could ever call this place clean.
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