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  • After calling three different stores in search of a specific bag (I even had the style number, color code and SKU so that's as specific as you can get), I finally spoke with someone who could help me. Kali was very professional and nice (in contrast with some of the people I spoke with at other locations) and helped me locate the item I wanted. She found it at another store and helped me order it! Kali saved the day! I highly recommend shopping at this Coach location over the others. Kali turned a bad experience into a good one and I appreciate that kind of service!
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