I had an appt. with the owner (Amanda) because her nails look flawless . I waited patiently for an available day to get her as my nail tech . When I got there , she was about to leave & did not apologize for not doing my nails . I had to go to another nail tech instead . Her work was not as good . I didn't like the fill-in shape of my nails . They seemed bulky for my slim fingers .