I have not rented from Alamo in the Pittsburgh airport before so as a first, I did not know what to expect. After checking in at the airport counter I was told to go to the booth in the garage for further assistance. I asked him to just tell me what type of car of slot I have and I can assist myself. He said I would need to see an attendant at "the booth". I rent cars almost weekly so this is a huge waste of time. I just want my car and do not want to have to go to another desk or booth. When I went outside I went to the only Alamo booth I saw, which was the one you drive up to. The gentlemen inside the booth was mouthing something to me that I could not understand. As a car drove up he leaned closer to window and pointed to the National booth and said (I believe) "go there". I went over to the National booth and a young lady attempted to assist me. She told me she was new and was having difficulty reading my contract to know what car I was to receive so she went to another gentleman for assistance. He was in mid-conversation with someone else so this took some time. When she finally got his attention I was directed to my SUV, which I promptly jumped into and drove away. Typically I do a full inspection but this took some time and I was eager to hit the road before the Pittsburgh traffic came full force.
The car was okay; however, after looking it further it had white stains on the gray interior passenger seat and back seats. I certainly wouldn't sit on it so happy that the driver side was stain-free and I didn't have passengers with me.
The price was affordable so I would rent from them again...after a full inspection of the car and with time to kill.