I seriously LOVE this place. I've been coming here for years, had two iPhone 6s screens fixed and an iPad Air screen fixed. They allow walk ins, and fix your "issue" in about an hour. They also make phones a priority, because lets be honest who can live without their phone nowadays? Their prices are competitive, honestly the lowest in the industry. I called about 5 different places in Charlotte before originally coming here, and chose this place on price alone. $100 before tax for a full, brand new pretty screen in an hour. They also sell certified used apple and other products at a deep discount. The customer service is excellent, and I had the pleasure of meeting the owner who is a super nice guy and loves the Ballantyne community. I'll be coming here for years to come, as I am clumsy and frequently crack screens I highly recommended coming here for your clumsy self/teenager/dog/in law when you need your device back up and running ASAP! Cheers Experimac