I bought my first Honda Fit at Hendrick in 2009, and I had such a great experience that I bought my second Honda Fit from them last weekend.
Two separate friends mentioned buying their Hondas from Andrew Patteson and how easy he was to work with, low pressure, etc., so I got his email from the Hendrick website and emailed him. I had done my research online, so I emailed him exactly what I was looking for and what price I wanted to pay; two emails later, we had a deal. There were no tricks, no sales tactics, no pressure - it was all just easy peasy... which meant I bought a new car over email while I was at dinner. Holy moly!
The fella and I went in a few days later to actually meet Andrew and get the car. Andrew had been promoted since my friends bought their cars from him, so he asked if he could have Brad Thompson work with us on the actual deal. Brad was professional and helpful, and he took the time to answer all my questions about the car and show me all the bells and whistles.
I'll stick with Hendrick Honda for all my future cars!