I had one of those days where you need a little comfort and ice cream helps a lot. I actually first called Hollywood Gelato to ask if they had toasted Marshmallow ice cream . NOOOO of course not. I have always found the choices limited, safe and they do not change much . Okay I will walk up the street anyway because they have Key Lime , coconut cream and I will like one of those for sure . Do I want a cup , a tub or both? After having a woman back up onto my feet then scowling at me as if I had backed up on her I relocated to the line , I asked if I could taste key like and coconut cream and the response I got was " You have to choose your size and pay first before you taste ( OHHH as I write this I JUST realized why and that makes it all that more insulting too if I am correct) Okay well I don't know if I want a TUB or a TUB and a dish . It was a pause adn awkward silence . There was NO choice offered , no breaking their own rule in the name of good customer service and satisfaction no no no THEY LET ME WALK OUT empty handed to come home and write this with no ice cream . BEND PEOPLE BEND!! You can do it.
I realize you can NOT have EL Cheapo's taking advantage tasting all 10 flavors ( Okay, there are more then 10 but doesn't seem like a whole lot more ) then walking out . Of course but do I really seem that I was goign to do that. JEEPERS!!! I wanted more than a cone , more than a cup I wanted a TUB and a cup . I cried earlier today this was operation clean up crisis ice cream stop . It was Tub and a cup for the walk . I am not mix flavors type of girl and I needed to taste TWO , JUST TWO so I could sort out my quantity .Thanks for Nothing Hollywood Gelato!! I have a box or nestle drumsticks instead and I really wanted that coconut cream. I could not taste but another guest stood there pointing away at other guests selections asking whats that? whats that? whats that one? What did he get? NOW really again did I really seem like I was going to taste two flavors and leave ?