I have had century link since they bought Qwest out. They are liars. They tell you they can provide services they cannot provide and will even charge you for these services and not deliver! Nothing you can do about it at the corporation commission unless it pertains to your land line service (which usually works). They bought a pig in a poke. Their idea of fixing the phone box is putting a plastic bag over it!!! Well it sat out in the rain for 20 years, (I have photographic evidence of that) I don't think a plastic bag is gonna make a difference at this point. Apparently others feel the same way, as it got a Smiley face drawn on it and a note saying: "fixed?" Ha ha! Their own professional techs who come out have ALL (AT LEAST 5 OF THEM!) said that they shouldn't offer 5MBPS service here , but should only offer us 3mbps service with a 2mb overhead. We have also been told by Century Link personnel, that there is no way in the next 20 years will they upgrade our service to bring our neighborhood in Surprise, AZ into the 21st century. NO OTHER LANDLINE, CABLE, OR DSL SERVICES ARE AVAILABLE IN OUR PART OF SURPRISE, AZ. OH, AND WE PAY OVER 100$ A MONTH FOR THIS INFERIOR SERVICE TOO. JUST FOR A LAND LINE AND INTERNET 5MBPS SERVICE! FOR OVER 25 YEARS WE HAVE PUT UP WITH THIS! AND THEY RAKE IN THE MONEY BUT WILL NOT PROVIDE MODERN SERVICE LINES. OUR SERVICE LINES GO BACK TO THE 1950'S!