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| - I was in the market for a car and I found a 2009 Ford Fusion at this dealership I was interested in. I scheduled an appointment the day before and advised them I would be taking the car for a pre-purchase inspection. When I arrived I was greeted by a lobby of friendly salesmen and seated to meet with one of the salesman, Oscar. Oscar was pleasant and I enjoyed working with him, no complaints. I looked over the car relatively quickly ( I was hoping to look independent of the salesman but he was near by as a looked around, but..nonetheless). After a short time, I told him I wanted to go take it to the mechanic (I scheduled an appointment with the mechanic as well).
As we drove to the mechanic (Oscar accompanied me) , I noticed the car did not have a sunroof as mentioned in the ad (the sunroof was manually inputted in as a "additional note" meaning someone went out their way to include that tidbit vs. it being on the long factory provided list of potential features.) I was disappointed in that fact as I really utilize the sunroofs in past vehicles. Anyway, at the inspection, the mechanic noticed THE ENGINE HAD BEEN REPLACED in the vehicle! The replacement engine was not mentioned in the ad or in the car fax. What's concerning is the mechanic pointed out that it looked as if there was an attempt to hide that fact as a certain part (a part which is the clear indication of a replaced engine) was painted over to camaflouge it. When we returned back to the dealership, the owner Marc met with me and, at first, attempted to make it appear as if the mechanic was lying since there was no record of an engine replacement anywhere in the his records. He was relatively nice about it but still... to imply the mechanic was lying for the purpose of getting my repair business in the future was questionable.
Ultimately, Marc called his service department to look further into it and they did advise him the engine was in fact replaced earlier in the week as a result of a blown head gasket. Marc apologized and confirmed the mechanic was correct and noted he was not aware of the repair made to the car and it was not showing on records because it was just done earlier in the week so it did not hit the service records yet.
The part that was instantly concerning to me was if such a huge repair like a replaced engine can be done without any of the staff knowledge (or so they say) then what else is potentially wrong with the car or other cars on the lot they are unaware of? I mean, its not like it was a flat tire repair. That's a pretty large and expensive repair to be done without anyone knowing. Also, if I had purchased the car without the inspection, I would have been in the dark about the car not having the original engine since it was not disclosed.
Anyway, if you decide to go to RollIt Motors, I would advise you to do your due diligence with getting the car independently inspected. But that applies for any car you see at any dealership!
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