I LOVE Dr. Eckels but I've hard a hard time getting an over payment back (over $1000). My surgery was in January. I found out about the over payment by accident really. I went to get a paper signed saying I paid the $1200 co pay. They couldn't fill it out because my account said that was an over payment and I will be getting this money back. This was in late March. I've called and left 5 messages for Becky. Not one message has been returned. I don't know how a company can conduct business like this. If it was the other way around, and I owed that amount, they would have sent me to collections. I just want my money back so I can pay another bill with it.