I went to Deluxe Dry Cleaners yesterday to drop off some clothes to get clean before heading to LA for New Years and as the sign says $1.95 Cleaners that is for two day service. If you want it in by 9 and out by 5 you have to pay an extra $.50 per item. This alone was frustrating because they don't mention this until you walk in. So I pay the fee and drop off my clothing. I forgot to pick them up after I left work yesterday so I stop in this morning. I come to find out the main piece I went to the cleaners for (my blazer) was not at their location. They sent it out to get cleaned and it didn't make it back. So as you can imagine I'm not very happy. She stated oh it will be here first thing in the morning. I told her that is not an option as I leave for LA in the morning and this is way out of my way. So supposedly it will be there at 6pm when I get off work. We will see. As of now the best they could get was a 1 star so I reviewed it accordingly. STAY AWAY STAY FAR AWAY
Update: I picked up my blazer and they ruined most of the buttons on it. I am very upset as I received it on Christmas and it was getting cleaned to wear the first time. I will update again after I go talk to the manager.
New Update: Talked with the manager and they told me they aren't responsible for the manufacturer's buttons on the coat. They said it is a risk dry cleaning anything because it may get damaged from the chemicals. I couldn't believe it and will never go back if I could give a 0 star I would. BBB will be getting a complaint for this place.