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| - I'm going to give 3 stars, but I wanted to give 2 that night. The place is fancy, very upscale feeling/vibe. The prices aren't through the roof, but what you'd expect to pay for an upscale meal $$-$$$ by yelp standards. Our party of 6 was seated almost immediately on a Saturday evening by an awesome hostess. She was great (blonde working the hostess stand, you deserve a raise). That's about where the greatness ended. We sat for over 15 minutes before anyone realized we were seated, and before we could even look at a menu or have a glass of water. When they finally figured it out, we got a hodgepodge of different wait staff, a couple friendly enough, and a couple who treated us like we were a nuisance... and we didn't even b--ch or moan about being forgotten! Most staff didn't seem to enjoy their job at all. Fake it, I'm paying triple digits for dinner not to feel like a bother. The food was presentable, but my pizza was very bland. Everyone's food was bland, except for one whose pasta sauce was super salty. It was edible, but severely underwhelming for the atmosphere. 3 stars because even though it was not a good memorable dining experience, the food was good enough to finish, the great hostess seemed genuine and apologized, and they gave us a couple orders of bruschetta as a peace offering. Kumi and Stripsteak next door are a little pricier, but you'll appreciate what you get for the money. I'll try to give Lupo another shot next year to be the 4.5 I know they can be. Step it up or Mandalay may turn you into an Olive Garden.
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