I was hesitant trying this place cuz overall rate wasn't too great. But I like how you can customize your own burger with pretty much unlimited toppings. We went there and atmosphere was pretty nice. The waitress was friendly and explained to us how we can customize our own burgers. When you order a burger, you can get the side with $3.5. We got parmesan cheese fries and cheese tots. The waitress brought those sides as appetizers as we requested. They were all really good. I definitely recommend this place if you are in downtown Phoenix.