The facilities, sound, and seating all seemed okay. We had floor seating, which was specially arranged for the event we were attending - definitely pushed way too close together for comfort, though.
There was a cash bar, but no ATM - the single ATM they had on site was broken. Why not two, guys? You need a backup plan!
The worst part was the parking. I wanted to give them the benefit of the doubt - hey it's a new facility, they are figuring that part out... But coming here I am proven otherwise with reviews dating back to a year ago complaining about poor traffic management coming out of their garage. We were on the third floor of the garage and it took us nearly an hour to get out onto Camelback. They need to hire more police for big events to keep the flow steady.