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| - Well, this long overdue, but I just have to disagree with these other reviews.
Back in 2014 I spoke to Adrian who was to meet us the following afternoon to install a chamberlain garage door opener at a condo we rent out. He got tied up and Brian arrived in his place. The install seemed to go ok, other that a few incidental charges that weren't mentioned on the original quote (watch that 2% cc charge).
We left town and when we returned 9 months later, the opener raised, but wouldn't close the door. I of course called Adrian and advised him of the problem. Sounds like the pavement settled and the eyes aren't in alignment. He said they don't cover that and I should try aligning it myself or they'd be happy to charge us for a service call and send somebody over. Not interested in that and tried adjusting it myself, without success.
So, for 3 1/2 years I wrote off my experience and used the door manually. Well, I am spending some time back in the valley and really needed the garage for storage, so I called another company with good reviews to see if they could help right the problem. They showed up promptly, looked at the wiring, and instantly thought I had tried to install it. He was shocked to hear a "professional" company wired things in this fashion, used flat staples to secure the wired, and never sent anyone out to check the problem after only 9 months after the installation. His company stands behind their work with a 5 year guarantee (well worth noting). Well, he rewired the opener, lubed up the mechanism and guess what, worked like new.
I don't write many reviews, but after having a professional walk me through the errors from my initial installation, and the failure to resolve my issues, I had to pass this on.
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