1.10 star.
Hired them for an important family event.
Met with 1 catering manager a number of weeks before the event.
That lady confirmed that she would be the on site manager at the time.
Met with them a few times in a few weeks time.
During that time the on site catering manager changed 2 times.
Had to meet and review the plan with each of them.
Then by the event date at the last minute they switched it up on me again and said
this other lady, who I have never met before would be my on site manager.
Remo's also confirmed that we were the only party booked on that day
so they could put their full attention on my event. On my event day they showed up 1.5 hours late. The guest of honor had to start their part of the event late because Remo showed up 1.5 hours late to the site to set up catering. When I phoned them to find out where they were and why they were not on site yet the man that answered the phone got "smart mouth" and sarcastic with me. Mocking me. Me the person who hired them. *Nice!
They made several family members distraught with their timing........
Come to find out that they had another event earlier that morning.
So they were not giving me the priority that they said they were going to do.
The meat was very hard to chew. The sauce was good. The price was sensible.
I guess if you had an event and needed them to make a couple of small items for you....you could give the dice a roll.
This is sad. Hopefully they have improved since I hired them to do an event.
Buyer beware.