| rev:text
| - First time here. 2.5 stars. Mediocre.
We started off by valeting our car, which is absurd considering there is a giant parking lot available.
Restaurant was decorated appealingly, modern with clean lines and open. Designed to bring the outdoors indoors. Lovely.
Seating & Drinks:
We were seated right away. 2 adults, 2 children in the 7-10 year old range. We were promptly attended to; however, the waitress seemed rushed to take our order. There was no cordialness about her. Drinks arrived promptly. I ordered a glass of the Sean Minor Pinot Noir (very good flavor, but I wouldn't say it was worth $12 a glass, considering it's in the less than $20 range (OUCH$$$). She hurriedly poured a portion and walked off... it was so abrupt and took me back a bit as to what the heck her problem was?
Apps & Dinner: We ordered the Roasted Veg appetizer. It was perfect. It was a thing of beauty. Roasted fennel, baby carrots, fingerling potatoes, broccolini, and cauliflower. We, kids too, really enjoyed the flavor & freshness of the veggies.
Dinner arrived shortly thereafter. Friend recommended the Casanova & two kids pizzas. The pizza recommendation was spot on! Arugula, pecorino cheese both melded together perfectly and the sweetness of the dates offset the peppery taste of the arugula. Brilliant. The dough of the pizza was not burnt (I did see several burnt crusts, and I was praying that ours wouldn't turn out that way.) It came out perfectly golden brown. Crust was thick, chewy & light all at the same time, best crust I've ever had. The kids really enjoyed their little personal pizzas as well. Good size for the kids... they weren't able to finish the pizza.
This is the part where it really takes a turn for the worse.... we finished our food... plates were cleared by hipster bus boys several times... but still no waitress, my husband even called out to her two times as she was walking by and apparently the music must be way to loud because she ignored him. Still waiting... and waiting... it gets to the point where it was really uncomfortable and then poof! She arrives, and says, "Ready for your check?" She never came by the table to check on us, NOR ask if I would like another glass of wine, NOR asked if we would like a dessert. It was evident that she wanted us out of there. Great. So we decided to order dessert...lol. Right, we got the Bombolino (sp) which is pizza dough fried and dusted in sugar and served with melted dark chocolate dipping sauce. The dough/sugar combo was FLAVORLESS, even with the chocolate... 3 of the dough balls were RAW inside... I had to open the rest to check to see if they were even edible. The Bombolino was actually so bad, the two sugar loving kids became uninterested in the dessert.
The berry cobbler was really good but nothing to write home about. Desserts finished... once again, the waitress was nowhere to be found, THANKFULLY, I think it was the manager who stopped by and was very friendly, who we were able to ask for our check and she returned with it promptly.
I would've given this place more stars, but the food couldn't carry this place by itself. You are serving pizza, you HAVE-TO HAVE-TO HAVE-TO back up your food by GRACIOUS service. It ruined the experience for us. As good as the pizza was, it wasn't good enough to really bring us back in the future. We do still love Postino's.
Last but not least, we went to get our car from valet. The car was parked in the parking space right next to the valet stand...right. Thanks for pulling out our car 10 feet so we can get in. So awkward.
Things they should address: You cannot tell the staff apart from the patrons. They should wear something that indicates that they employees. Do they need a uniform? No, but they do need something to differentiate them. They should also fix the parking valet situation when it's not necessary during the evening, it's just plain silly. Definitely better customer service skills from our waitress, so maybe higher expectations for their employees. It's a shame that one person can bring a negative atmosphere to a good restaurant.
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