We like the olive gardens soup and salad and thats why i go there. So it was myself my wife and our daughter for dinner. We orderes the mozzarella appetizer which was good, i.ordered the soup and salad my wife ordered build your own pasta rigatoni with LIGHT oil white wine sauce with shrimp. My wifes dish came out and as the waitress was putting it down on the table she stated i know its not light sauce but the kitchen told me to try it anyways. It was like soup so we sent it back. The 2nd time it came out but not with rigatonis but with angel hair that was so overcooked it was mush so it was sent back again and then the 3rd time as the waitress is standing there my wife pulls out a very long black hair so we gave up on her dinner.
Not once did the manager come over to apologize and left the waitress to take the heat and didn't empower her to discount anything. Mr or Mrs Manager quit hiding and get out to the dining room to see your guests. We had an older white lady which was great.