What?? I don't understand all these less that wonderful reviews. I've been to the one in old town a few times and it's great. A bit too dark but it's worth a visit (or 10). Kierland is very different. It's large, two stories, very open. We were seated with our guests right on time, service was perfect from start to finish. We ordered the fancy organic low sugar margarita (delish) and the tableside quac. So good... I almost wanted to cancel my dinner order. I think we went through 3 baskets of warm salty chips. I had fish tacos, hubby had he sword fish special, our guests both had the classic pork shoulder stuffed with chorizo (I think). The pork was AMAZING. I really can't imagine what there is to complain about. Too good? Ignore the bad comments and def give this place a try. I will be back for sure!