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  • Our home had a power surge on Saturday evening and knocked out the electric in my husband's den and our security service. On Sunday morning, I decided to call George Brazil Electrical on a whim, hoping they would take a Sunday call. YES! they did have a field service rep available on Sundays. At first, they gave us a 6 hour time window which was agreeable because I had planned on being home all day anyway. But, again, we were happy to receive a call a few hours before the window and the rep could come immediately. Gabriel S, the George Brazil Field Rep, listened to our issue and then gave us all of the possible problems that could have been responsible for our outage that not only affected my husband's den but our security system. He then gave me quotes for the initial and most optimistic fix, setting my expectations that it may not help the problem. Fortunately, again, we were happy to find that the problem was from several old fuses which needed to be replaced. Since the home had the original arc fuses (14 yrs old), I decided to replace all 6 at a reduced cost for buying multiple fuses. We also discussed adding a two whole home power surge protectors to our panels, (large home had 2 panels). Gabriel was efficient and knowledgeable and kept us up to speed every step of the way. We even discussed some other lighting "projects" that I needed to complete in the near future. I highly recommend him as a field rep. I have always had a good experience with George Brazil Electrical and will continue to use their services in the future.
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