My preferred method for transportation to places like Windsor from Toronto is Via (train). I always travel Via1 and I have always had hit or miss service.
This time around I have to say it was not Business class service at all.
On the way to Windsor on Friday (August 15th) the gentleman who was serving us didn't even look at me when he handed me items. Kind of rude. He instead chose to ignore for some frequent passenger I presume he must see often while he practically threw items at me.
Both trips, to and from Windsor (Aug 15th and August 17th), the crew ran out of the meal that I wanted. Very disorganized and ill prepared. This really put a sour taste in my decision to travel Business class with this company again. What's the point?
So I can be served cold soggy cauliflower and flavorless boiled cold penne pasta? I might as well do economy.
I was highly disappointed with the service overall.