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  • Let me start this review by saying I loved the venue but we kept running into problems and I began to lose faith. I feel really sad giving this rating because I have heard nothing but awesome things about Wurst, hopefully my next visit can change my mind. A few friends arrived around 7pm at Wurst to grab a table they were told that nothing would be available till around 10:30. So they put their names down for later and we killed some time at another venue close by. 10:30 rolled around and we headed back to Wurst. I really wanted a good pint of beer and some dessert. We were celebrating a friend's birthday and he really wanted to go. We were told they had no idea what we were talking about when we told them we had names down for a group of 7. We spoke to many different staff members who all insisted there was no one on a list by the name we had given. After standing outside in the chilly night air for almost half an hour they let us go into the venue. I don't even know if it was figured out I just know I was happy to go inside the warm building. We sat down at the table and began looking at the beer menus. The server came by and was in a fake polite mood. Smiling but rolling her eyes when someone asked her a question. (Sorry we didn't memorize the menu.) We had a fairly big group but we were organized and fun natured not rowdy. I could tell right away she was annoyed with our group. She took our orders so quickly she left before the other half of the table had a chance to utter a word and we tried to wave her over to come back since we weren't done but she did not return till some of our drinks came. Again we ordered some food (the rest of our drinks) and were hoping to get some desserts. Two of our guests ordered a meal while the rest of us were craving something sweet. Again the waitress left before we could even ask her what they were offering for dessert. Finally we got her attention with one of my friends physically tapping her to turn around she came back very angry. Spit out the dessert offerings so fast we all looked at her as if she were speaking in tongues. I split the apple crisp with my significant other. It wasn't my favourite I felt I could have done a better job making it from scratch at home. Maybe it was the bad taste left in my mouth from our server though. The beer I ordered however was awesome. I love dark beer and I think I could have enjoyed almost every single beer on the list. I really did love this venue. The upstairs was cozy and fun and the basement was a riot I felt like I was back in Europe I felt very at home. However I was not impressed with the service. Everyone in our group picked up on her attitude and yes I do feel bad if she was going through some tough things however I have worked in the service industry for four years and have always kept my cool in front of my customers (even when they were screaming in my face). Although we were a big group and I understand they can be tough to handle we didn't like feeling so rushed and we clearly were a burden to our server which was reflected strongly when it came to paying our tab. I would go back to Wurst again I just hope when it comes to eating a meal there I don't have to feel like I'm competing in a 100 yard dash to place my order.
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