The amazing customer service is always consistent. The customer service compliments the food, perfect! Definitely far from a chain restaurant, this place gives me reason to support local family owned businesses. I showed up with a party of 9 (on a sunday night 6pm) and was seated in less than 5 minutes. The only thing that was poor service was our server on refilling drinks. Other than that I had a place, the atmosphere is upscale without the expensive prices. They have a HUGE bar and patio.