I always leave here happy and have been here a few times since moving to the east end of the city. I usually have full or partial foils and a cut with style. The instructors are very good and are involved in the process from start to finish to ensure the end result is what you want. The students I have been paired with have been eager to learn and friendly - sometimes nervous, which is to be expected. It is a student learning facility and the main purpose is for the students to learn through experience, for those who comment negatively you should go to a professional salon.