The struggle of infertility is immense and hard to understand without experiencing it. It causes emotional pain and a heavy financial burden. These issues were greatly eased by Dr. Amols and his staff and we are so grateful that we made the decision to go with New Direction Fertility for our fertility issues. After having consultations with other doctors in and out of the area and seeing the price sheets of most other facilities we know we made the best choice to go with New Direction.
The name is fitting as Dr. Amols is really taking a new direction in the fertility pricing in the Phoenix area. Our only option was IVF and so I can only speak to those costs but I know without a doubt that New Direction is the most cost effective reliable clinic in the area for IVF. He has flat costs broken out in a timeline based on the IVF cycle and you only pay the final amount if you actually get pregnant. Compare that to the other clinics in the area that nickel and dime you for every test and procedure and the difference is clear. While we were in the process of IVF Dr. Amols and his staff actively tried to help us make the process as inexpensive as possible.
Having been in the same situation himself, Dr. Amols is caring and understanding. He and his staff explain things thoroughly and he was willing to listen to all of our questions and concerns and give us complete answers that helped to ease our worry and fears. In multiple instances he went above and beyond the required standard to help us with issues and ensure success. Alecia and Darcy in his office were extremely helpful and organized and we loved working with them also. We had no issues with communication with the front office for scheduling or payments which was such a relief as the timeline with IVF can be complex. They were available through email, the online patient portal, and phone, and all of our messages were returned promptly and accurately.
Infertility is difficult and IVF is emotionally and physically painful but the process was so much easier because of Dr. Amols and New Direction Fertility. We have recommended him to multiple people and are confident that he is the best. We were blessed to be successful in our IVF process and are expecting a baby which is something we never knew was possible. We will most surely be returning to New Direction when we are ready to conceive again.