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  • It was our anniversary and I wanted to take my wife to Chart House as that was where our first date was in Vail Co. I have eaten at several Chart Houses throughout the country and it was one of my favorite restaurants. Upon entering at our reservation time of 5:00 pm, it was apparent they were not prepared to start serving anyone. We were seated at a 5 top and when we asked if we could get a table by the window, the waiter seemed perplexed. He thought we had 5 in our party and we explained that there was only 2 and the reservation was at 5 pm. Upon seating we were served with our menus that had our names printed on them. Nice touch but it helps to spell the name correctly ! My wife had Salmon which was ok and I had prime rib which was overcooked. We both had the salad bar which is one of the main reasons we love Chart House. We were very disappointed!! No caviar, no Ceaser salad made up and nothing really special about it. Service was mediocre and we had to flag the waiter down to get our drinks filled. They boxed up the leftovers and we went home feeling very disappointed. When we got home, we realized what they really think about their customers. My prime rib was thrown in a small container with the potatoes thrown on top. There was no Ajus or horseradish sauce so I got to have a dry pie of leftover meat the next evening. My wife's salmon was packaged the same. Probably the reason the restaurant was fairly empty.
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