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| - If there is an option for 0 stars, I'd pick that 10x over. The place is nicely decorated, the staff are well dressed, too bad the rest is just nothing but crap.
HOSTESS:
- she was extremely snobby, we were 10 min prior to our reservation of 15 and she acted as if the table isn't ready. It was 7:05pm and there was about only 3 couples so far in the place. ps: it was an asian girl named Patricia
SERVER:
- he was attentive at first, but as the night went on and we ordered more and more drinks. The attitude came out. Just because we placed about 8 different orders at 8 different times, he felt it was imposing on him and making him take extra trips. We brought our own cake, not only did it cost $5/person for catering but it took him 45 minutes (no lie) to plate it for us.
MANAGER:
- This has got to be the most gender-confused-evil-little-black-leprechaun in the world. We had 2 table reservations for 7pm and another at 7:30pm. At 7pm, he came up to our table, sat down and said "ok, what is the problem?" we were all confused since no one told our waiter about any problem. It turned out, he wanted to move our 7:30pm reservation because of another group, which later came to sit down at the table reserved for us. Instead of telling us the real reason, he made up of bullsh!t reasons ranging from "you'll only have 2hrs for dinner services when that group comes at 7:30pm" to "the place will be packed and we might have to move you all during your dinner". We stayed until 12am eating, the restaurant was NEVER at full capacity, not even at 75% seating capacity.
FOOD:
- Compared to Jack Astor, it is step-up. Compared to even The Keg, it is far off. But the price is double that of the The Keg, so be mindful.
ATMOSPHERE:
- no complain there, music wasn't too loud and the lighting was perfect.
Would I go back, not if this was the last restaurant on Earth.
ps: and they charges 18% PRE-tax for gratuity which is the same as 15% including-tax. Trust me, with the service we got (and indicated by most Google user), it is NOT 18% worthy.
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