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  • Terrible Service. If you want to check out NATIONAL head to the 10th Avenue or 17th Avenue locations because this one is awful. Myself and 5 other friends headed here for some eats and drinks just before Christmas. The server was absolutely horrible, never around to grab drink orders, never asked everyone at the table if they needed a drink. She would simply get grabbed by one of us and only get that person a drink. At one point in the evening, two other friends joined us quickly at the table for a quick brew before heading out of the restaurant (they'd been at another table previously). At the end of the night we had to grab the server who was SITTING AT THE BAR CHATTING WITH HER FRIENDS in order to get our bill, we'd had enough at this point. Then she gave me the bill which was 300$, says "Wait now, I need to re-do it". Comes back with a bill with an auto grat of 18% on it. I asked why, she said because we'd had 8 people. So for a small portion of our evening there we had 8 people so we had to auto-tip her 18%? I had to fucking get her from the bar where she was SITTING. How can you argue an 18% tip when you're not even serving us at all? If only she'd been as good getting us drinks as she'd been counting people at the table. I'm never coming back here, this was an incredibly disappointing experience.
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