I walked in and was able to get in right away. I have very long thick hair. The lady that I had (I can't remember her name) started washing my hair and telling me how much she hates doing long hair hair cuts. Then after washing my hair she keeps telling how difficult it is to comb my hair cuz it's so thick. After she kept telling me how much she doesn't like doing my type of hair she asked what I wanted to do to it. Not wanting her to mess my hair up sense she hates doing it, I asked that she just take off 2 inches. After she was done I noticed my hair was very choppy and uneven. I was very disappointed with the haircut and the way she did nothing but tell me how much she hates my type of hair. Very unprofessional, will not be going back.