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  • My job roomed me here on a business trip...I would not personally pick this place again. More cons than pros. Cons: -no complimentary breakfast at all, not even fruit -spa was not working, went and asked manager about it, said be would check with his maintenance guy and never came back. Couldn't find him after that...or any other staff for that matter - really understaffed. There was only one receptionist who was very sweet, but way overworked and stressed out! She was sweating trying to help the counter customers, answer phones, schedule drivers, and so on. Poor lady is probably underpaid too. -no bellboy to help people with their luggage -no valet parking or even a greeter to help people unload their car -Shuttle was running late...saw several frustrated people who were waiting a while -only saw one person at the restaurant who was both seating people and acting as a server. -food is ridiculously priced! $13 just for 2 pancakes! Add $12 for 2 eggs and bacon! Really? $25 for food that wasn't even that great!? PROS: -room was clean -walking distance to sky train to airport
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