If I could leave -0 stars all across the board I would. I have never dealt with such a deceptive and corrupt business. I am filing a complaint with the Attorney General and BBB. Going on two weeks with no AC in Arizona and they could care less about the fact that we have four children and dogs living in this hot home while they BS us around and cancel service orders without informing us. I am beyond stressed and frustrated with this company. The worst customer service I have ever encountered.