The pizza is decent -- if you can overcome poor customer service to actually place an order. This is the third or fourth time we've experienced poor customer service at Roman Candle. It doesn't seem to be an understaffing problem, for which I have a lot of sympathy since that's not the servers' fault. On our last visit, we requested menus and four glasses of water to start. The waitress delivered two glasses of water, said she'd be right back with the other two, and never returned in the next 20-25 minutes. During that time, she and another waitress were busing unneeded tables (the restaurant was more than half empty, so this doesn't seem like it should have taken priority over interacting with customers). We attempted multiple times to get her attention to place an order, but finally gave up after 20+ minutes of waiting and left.