I am a huge fan of smashburger but this location is awful. I'm not a person that complains much but their service is bad enough to make me create a yelp account. I've had 5 prior bad experiences at this location but kept coming in because I love smashburger and the other locations are amazing top to bottom. I placed an order to go and the place wasn't busy but it took me over 40 minutes to get out of there. After 25 minutes they told me they dropped my burger and told cook to remake it and he forgot. The guy who is telling me this is laughing as he apologizes and said my burger is being remade. That's right...just my burger. So I get my order and the burger is freshly made but my fries are over 30 minutes old and are cold. I am done eating at this location