I am so extremely upset with this business I don't know how they are going to keep customers if they continue to treat customers the way I was treated today. We purchased a POGO pass via Groupon and refused to allow my children to play because "they can only play if you purchase an adult pass" I had zero need to play simple was accompanying my 6 and 9 year old. I offered to wait in the lobby while they jumped and played; still my children were denied access. So I was forced to pay when we had already purchased passes just to allow my children to play. I sat in a chair supervising my kids while their staff were repeatedly checking their cell phone and jokes among each other paying no attention to the children play or safety hazards. Completely unprofessional customer service and rude staff member. I will not return to this place ever again and I will tell my friends and family of the terrible experience we had at TJ this place.