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  • I'd leave 0 stars if I could. See the email I sent customer service after they continued to email and call and harass me after their salesman came to my home and refused to leave. They never responded to this to correct the issue. I waited so long to write this because today is the instal with the company I went with KJ window who was hands down 5 stars for professionalism, price, instal team and overall how they do business. When people ask me about my new windows and who I went with, I not only mention the wonderful experience with KJ, I am also very honest on my negative experience with American Vision Windows. Keep in mind I re did my entire house, 16 windows and a slider. This was not a one off job, $$ shouldn't matter when it comes to how you treat people but I guess if I was in his shoes I would try not to walk away from $10,000 in business. " Elias was one of the rudest people I've ever had the misfortune of working with. He was degrading and insulting during his visit. He told me I am everything wrong with the millennial generation. Elias stated I have no sense of quality or good business and that he didn't believe me when I told him I learn best by doing my own market research when I asked if I could have some time to look into his brand and read the specs. I am not only a veteran, but an engineering manager; you can surely understand that I do in fact learn best when given the chance to do my own research. I told him I am in the industrial door business and he laughed in my face and said yeah right let me quiz you on contractors work. After he rattled off "a,b or c" questions to "test my knowledge" he paused and said you know what don't even try and answer that, obviously you don't know. When I thanked him for his time and said that I would be going with another company, he insulted me and laughed and said good look their quality is terrible, you're making a terrible decision. I was incredibly upset by the time he left. This is unacceptable and unprofessional for a salesman to make you feel so upset and irritated. Not sure how he's been in this business for 17 years as he continually threw in my face. I'm sure you can understand my unwillingness to respond to phone calls from your company. I hope not all of your companies salesmen treat individuals with such poor customer service."
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