Usually I am in and out, today I have been waiting over 40 minutes for an allergy shot! I have also had difficulty calling to make an appointment, you leave a message and they call you back. If you miss their call, you repeat this process...frustrating! I have also been rushed through a visit with the Dr. and missed my opportunity to get Rx refilled. I asked the front desk if they could get a prescription refilled and they told me I need to call the nurses desk number and leave a message, I was standing at their desk?! Dissapointed in the service today. Actually still waiting, so if you have a free hour to wait for shots, this might be for you!