I have been waxing here for over a year now and I absolutely love it. It's a great value and there's a great staff. I have gone to Lorna for all of my waxes and I love her. She makes you feel very comfortable and at ease even in less than attractive positions;-) she also has a great inviting personality! The wax they use is less harsh than other places I have gone too. I wouldn't go to anyone else!