Been here a few times with decent service but today was the last straw. Got there at 9;05 for breakfast and had a movie planned across the street at 10am. Me and my wife both placed our orders when we sat down. We both ordered hash browns and asked that they be cooked all the way thru and crispy. When the food came out the hash brown were barley cooked. That is a raw potato. Then she had pancakes also that the waitress said the cook messed up. We sent back the hash browns as they obviously could not be eaten and they came out at 9:45 with one side cooked. Felt like candid camera. Her pancakes came out at 9:50. The waitress just apologized but didn't tale anything off the bill. Also our toast was not even warm. When we left the cashier asked how it was so I told her. She took off $5???? Obviously poor management and customer service. Don't apologize- fix the problem.