I don't know what other reviewers are talking about, I've been going to this place before Billy came along and he has only made it better, more efficient and I have never been steered wrong at this place. Nobody I have ever referred to this place has ever had a bad experience either. Billy runs a tight honest shop and demands a lot from his guys working in the shop. Billy knows what he is talking about when it comes to vehicles and if he sees something he does not agree with, he will call the mechanic in and have him either explain or show to you. Honesty is their policy when Billy is there.