I took my 16 year old daughter to this urgent care last night with complaints of foot pain and not being able to walk. She had to hop on one foot down the long sidewalk of our apartment complex to the car. It was really hard on her and she almost didn't make it to the car. Once we got to the urgent care I asked if they had a wheel chair for my daughter to use and they brought one out for her. They took x-rays of her foot and it was broken. They put a temporary immobilizing splint on her foot and gave us the number for an Ortho doctor who could put a real cast on her foot. The staff were friendly and pleasant and I was feeling good about the visit until we were getting ready to leave and I asked about crutches for my daughter. I was told they sell crutches but they do not bill insurance for crutches. I didn't have the money to pay for the crutches so the doctor gave her a prescription for crutches. I was annoyed at the inconvenience of having to go to the pharmacy to get the crutches when she should have been able to leave there with them. We get to our pharmacy only to discover they don't carry crutches and suggested other pharmacies or medical supply stores. What a fiasco that turned out to be. Everywhere I called either didn't carry crutches or didn't take our insurance. My daughter had to go back home with nothing to help her walk other than leaning on me. She was crying by the time we got to our apartment door from having to hop on one leg. I feel this is completely unacceptable! I called another urgent care and found out if I had taken her there she would have left there with crutches. We won't be going back.