I must say I have never ate at an O'Charlies prior to today, thus I really have no expectations on how this restaurant should be or what the standard experience is. That being said the place was very clean and had a fair amount of people in for a lunch rush on a Tuesday. Upon entering I was a little put off by the hostess; after asking her for a table for two..she stared blankly at me waited for my dining companion to walk up and then stared for another awkward 5 seconds then asked inquizatively if there were just two people. She then walked really slow the the table. Maybe I am being picky but most establishments put the 'people persons' as the host/hostess. Once we were seated we were promptly brought warm rolls and our drinks were ordered. I can't remember our waitresses name but she was very helpful. We originally decided on this place because of an advertisement for lunch under 8 dollars. Once we got the menu it was impossible to find these specials. Luckily our waitress pointed us to the drink menu which had an insert with the specials. I ordered a salad and the 12 spice pasta ..it was decent not bad for under 7 dollars. My mother had the citrus chicken..which was a very large portion but relatively spicy as well. Over all the food was mediocre....but like most chains you can't expect much more. I will say it was nice to have the manager come over and ask how everything was. The customer service was great :) Loved our waitress..