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| - I went here with my friends to celebrate joint birthdays and we all decided in checking out this place, because who doesn't love hibachi? Right?!
Anyway we had made reservations for about 15 people and were seated at a hibachi table. Everybody made their drink orders and were given our drinks in a reasonable amount of time.
Hubby and I went for the hibachi, while the majority of our party opted for sushi. Anyway, one of the things that I expect from a hibachi joint is a cheesy, interactive chef and this guy was none of those things. He just basically cooked his dishes and did one onion volcano and that's about it. No crowd interaction or goofy jokes..... this is something I always expect. Also there were no acknowledgement of anyone's birthday despite telling the waitress.
People that ordered got their fried rice, but I ended up ordering steamed rice, which never arrived when my scallops and steak and veggies had arrived. I was starving at this point so I just proceeded eating and noticed that the waitress did not come back to the table, even to refill drinks. I actually had to flag her down to inquire about my rice. My husband has finished his beer and actually wanted another one but was nowhere to be found. The service was pretty disappointing overall. Another thing that I found disappointing was the small portion size for hibachi. Usually I am used to walking out with left overs for two days from one order of hibachi. The sides were just a small portion of rice, vegetables, and soup and salad, but no lo mein or other hibachi standards. Not even a small scoop of ice cream at the end. So needless to say I was kinda bummed out about this too.
In terms of the food I will have to say that my scallops were perfectly cooked, and my steak was pretty awesome, but overall I found the customer service here pretty lacking. At one point my husband was walking to the bathroom and was nearly run over by a member of the wait staff and didn't even receive an "excuse me". The lack of service kind of overshadows everything else.
I also think that their decor was pretty cool and really liked their vibe, but overall my experience was just meh.
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