Consistently good food. Always.
Servers work fast and efficiently.
Get the empress fried rice, turnip cake, rice noodles with beef and veggies, and some snow peas and mushrooms. Lobster is pretty solid. And so is the pad thai - strangely enough.
Obviously don't forget the congee. All their congees are good so you can't make a mistake on choosing.
Clean and spacious. So grateful for this location but on weekends, be prepared for wait times. But rest assured, they have a good system and the wait is very reasonable.
Owner is a nice charitable guy too.