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| - BEWARE THE EXPENSIVE, UNWARRANTED UPCHARGE--NOT WORTH IT!
Back in my college days, I would frequent Einstein Bros often. Inexpensive food when you're on the go. On my way to work this morning, I decided to revisit my once-frequented bagel go-to. At first I was glad to see their "Healthy Options" menu, featuring the asparagus mushroom and swiss bagel thin, which is what I ordered. I requested the swiss be replaced by cream cheese. The clerk asked if I wouldn't mind a "70 cent" upcharge. Immediately I think this strange that I get charged additionally for one cheese over another, but I'm in a rush and not overly worried about 70 cents. When another clerk rings me up, the bill was $1.50 more than I expected. Yes, they charged me $1.50 extra for cream cheese. I inquired as to why the incredibly high upcharge, to which the clerk curtly replies, "sorry." When my sandwich finally arrived (the other issue was the incredibly long time it took to place the order, another long wait to pay, and yet another long wait to receive the bagel--interestingly enough there were only a few other people in the store), the asparagus was ice cold and the bagel hardly toasted. All in all, this was a bad enough experience to never revisit this or any other Einstein Bros location.
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