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  • the ONLY reason i'm giving this a 2 star rating was the service. the food was good, good size burger, a little on the pricey side, but this is summerlin, so no real surprise there. but the staff member, sandra ( i think that's her name, she mumbled it so i'm only guessing here) was horrible. she was the shorter one of the two and was working the cash register. i'm sorry, i don't often say that but i just couldn't let this one go. not only did she act totally disinterested in working there, but i couldn't understand her very well, and when i asked her to clarify something on the menu, she acted like it was a complete bother. i guess the other server, who was actually very nice, noticed because she stepped in and answered my question, nice and simple. having never been here before it would have been nice to be actually spoken to and not grunted at. and when i asked about the process for ordering, because it is a little different, she basically shrugged all the answers and was completely unhelpful. sorry ribs/burgers, i want to like you, i really do, but because of this experience with a put out staff member, i won't be back any time soon.
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