Colleen did such a great job on my hair! She was also so flexible in getting me in around my crazy schedule. I like it when the stylist offers suggestions and she did that by suggesting my gray hair could be highlighted with light blond instead of coloring it all. I LOVED it! She also said my hair comes in white and I always thought it was mousy gray - eeew. She showed me that my aging hair isn't as ugly as I thought (grin). Not only did she do a great job at highlighting it, she also let it do a natural ombre down my hair and that made it even better! This is how I will do my hair now. She was absolutely LOVELY to talk to as well - such a real and kind person. :) She followed up with me a week afterwards too. Thank you colleen! I truly appreciate your awesome talent and appreciate YOU! I'll DEFINITELY go back and recommend. I will try to add a picture. :)