I just picked up my ring today and was extremely happy with the way it looks. My husband and I are celebrating our 10 year anniversary and I wanted to get my wedding ring spruced up a bit with a new setting and bigger diamond.
A couple friends recommended Oliver so off I went. I also checked out a few other jewelers as well to do my due diligence. I ended up choosing Oliver Smith because the level of service was great. The staff are very courteous, non-snobby, and are very happy to work within your budget. There are some very high dollar pieces in their store but you don't get treated any differently because you're working within a budget.
Long story short, I found a diamond that is absolutely gorgeous, and the new setting on my ring has the craftsmanship I was looking for.
I have one small reason for not giving a full five stars, and that is for the slight delay in getting my ring finished. They said it would take a week and it ended up taking over 2 weeks. I did have to proactively call them to see what the status was when I hadn't heard from them after the first week.I do appreciate the staff being very honest in telling me that the delay was caused by my order not getting assigned to the person it was supposed to go to, and hadn't been started yet. I think it was an honest mistake, and they jumped right on it. I would definitely go back to Oliver's for my future jewelry needs.