Very disappointing. Girlfriend went in for an oil change and they told her $800 dollars to change her timing belt - one problem, her car (corolla) has a timing chain, not belt. Called my best friend, a toyota mechanic for over ten years, he died laughing, says his shop charges 185 to change the serpentine belt, and that they are a rip off. So in conclusion, I would say stay away from these scam artists, especially if you're a woman.