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  • So this was my first time going to Kabuki, lets just say I'm never going there again. Here is my experience: So right when I walk in, I see people gather around the door way waiting, I see two people at the front counter (I assume was the hostess) just talking to each other too busy in their own world, I went up to them and informed them 'table for 2' they tell me it's a 15 min wait time, I'm like okay that sound pretty good. After telling me the wait, the person I was talking to doesn't ask if I wanted to wait or for my name, I actually have to ask them if they needed my name. After they wrote my name down, I waited next to the door, I noticed several people walking in look around and the "Hostess" doesn't even greet them (giving them the hostess the benefit, I assume they are busying looking for next available table for us who has been waiting). So 20 minutes later I'm still waiting, but I see 4 different group of people finish with their dinner and already checked out and left the restaurant but no one's name has been called since I walked in. 40 minutes later, the hostess started to call people from the list, so thinking to my self "Oh we should be next since we came in after those couple" sadly we were next in the list but they skip us and seated the couple who just walked in. I went to the hostess and ask them why was the couple who came in after us given a table, the hostess actually brought up the list and that's when I noticed that my name was on the first list and all the other name after mine was crossed off and they were sitting people on the second list. So I just told them, to cross my name off the list and walk out. I can't say much about the food since I didn't get a chance to eat any due to the stinky customer service.
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